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Documentation Index

Fetch the complete documentation index at: https://help.daylit.com/llms.txt

Use this file to discover all available pages before exploring further.

The Invoices page gives you a complete view of every invoice in your accounts receivable portfolio. You can filter by aging bucket, status, customer, or owner to quickly find the invoices that need action, then send reminders, record payments, and track every communication — all from one place.

The Invoices table

The table displays your invoices with the columns most relevant for collections prioritization.
ColumnWhat it shows
Invoice numberThe invoice identifier from your accounting system. Click to open the invoice detail page.
CustomerThe customer this invoice belongs to. Click to open the customer detail page.
AmountTotal invoice amount (before any payments applied).
BalanceRemaining open balance — the amount still owed.
Due dateThe date payment is due. Used to calculate days overdue.
Days overdueNumber of days past the due date. Zero for current invoices.
StatusThe invoice’s lifecycle status (see Invoice status types below).
AI SignalThe latest AI-detected signal for this invoice, including severity and tags.
Last touchWhen your team last communicated about this invoice and who sent or received the message.
Click any column header to sort the table. You can also group invoices by customer using the Group by customer option to see per-customer aggregate balances before expanding into individual invoice rows.

Filtering and searching invoices

Use the toolbar above the table to narrow down the list:
  • Search — matches invoice number or customer name.
  • Status — filter by one or more lifecycle statuses (open, overdue, paid, etc.).
  • Aging bucket — filter to a specific overdue window: current, 1-30 days, 31-60 days, 61-90 days, or 91+ days past due.
  • Due date range — set a from/to date range for the invoice due date.
  • Owner — filter by the AR owner or sales owner assigned to the customer.
  • Labels — filter by one or more labels applied to invoices.
  • Customer — filter to invoices for a specific customer.
  • Balance — show only invoices with a positive balance or apply a custom numeric filter.
Multiple filters stack — an invoice must match all active filters to appear in the results.

Invoice status types

Daylit calculates each invoice’s status automatically based on its balance, due date, and accounting system data.
StatusMeaning
CurrentBalance is greater than zero and the due date has not yet passed.
Overdue 1-30Past due by 1 to 30 days with a remaining balance.
Overdue 31-60Past due by 31 to 60 days with a remaining balance.
Overdue 61-90Past due by 61 to 90 days with a remaining balance.
Overdue 90+Past due by more than 90 days with a remaining balance.
DraftInvoice has not been issued (no issue date) or is marked as a draft in your accounting system.
Closed — PaidInvoice has been paid in full.
Closed — OverpaidCustomer paid more than the invoice amount; a refund may be due.
Closed — Credit memoInvoice amount is negative, representing a credit to the customer.
Closed — VoidedInvoice was voided in your accounting system.
Status is recalculated in real time based on today’s date. An invoice can move from “Current” to “Overdue 1-30” overnight without any manual action.

Viewing invoice details

Click an invoice number in the table to open its detail page. The detail page is organized into tabs:
The invoice header showing number, customer, issue date, due date, total amount, amount paid, and remaining balance. Also includes payment terms, currency, and any tracking categories (classes or departments) from your accounting system.
An itemized breakdown of everything on the invoice — product or service descriptions, quantities, unit prices, discounts, tax, and subtotals.
All payments applied to this invoice, including the payment date, method, amount applied, and source system. Overpayments and credit note applications also appear here.
The full thread of emails, calls, and notes linked to this invoice — including messages synced from your connected inbox that reference this invoice number.
The AI signal for this invoice, a conversation summary (including stress level, active topic, and blocker), a payment date prediction, and a recommended collection action. See Invoice payment date predictions with AI for more on predictions.
Files attached to this invoice. You can upload supporting documents here for your team’s reference during collections.

Sending payment reminders

You can send a payment reminder from a single invoice or in bulk across multiple invoices.

Single invoice reminder

1

Open the invoice detail page

Click the invoice number in the table.
2

Click Send reminder

Click the Send reminder button in the invoice header or from the AI Insights tab’s recommended action.
3

Review and send

A pre-written email draft appears, addressed to the primary contact for this customer. Review the subject and body, make any edits, and click Send.

Bulk reminders

1

Select invoices

Use the checkboxes on the left of the table to select multiple invoices. You can select all invoices on the current page using the checkbox in the column header.
2

Click Send reminders

The bulk action toolbar appears at the top of the table. Click Send reminders.
3

Confirm

Review the count of invoices and customers that will receive reminders, then confirm. Daylit queues and sends a reminder for each selected invoice.
Bulk reminders send one email per invoice, not one per customer. If a customer has three selected invoices, they will receive three separate emails. Use collection sequences if you want to send a single consolidated email covering all of a customer’s outstanding invoices.

Attaching documents to an invoice

You can attach supporting files — purchase orders, delivery confirmations, signed contracts — to any invoice so your team has them available during dispute resolution.
1

Open the invoice detail page

Click the invoice number in the table.
2

Go to the Documents tab

Select the Documents tab.
3

Upload a file

Click Upload document and select the file from your computer. Supported formats include PDF, Word documents, and common image formats.
Uploaded documents are visible to all team members with access to the invoice.

Recording a manual payment

If a customer pays outside of your accounting system (for example, by check or wire transfer that hasn’t synced yet), you can record the payment manually in Daylit.
1

Open the invoice detail page

Click the invoice number in the table.
2

Go to the Payment history tab

Select the Payment history tab.
3

Click Record payment

Click Record payment and enter the payment amount, date, and method.
4

Save

Click Save. The payment appears in the payment history and the invoice balance updates to reflect the amount applied.
Manually recorded payments in Daylit do not write back to your accounting system. When your accounting system syncs, the official payment record will appear and replace or reconcile with the manual entry.

Invoice payment predictions

See how the AI predicts when each open invoice will be paid and how to use predictions for cash flow planning.

Managing customers

View the full AR history, contacts, and AI insights for each customer account.

Collection sequences

Set up automated multi-step reminder sequences that consolidate outreach per customer.

Action center

Work through AI-prioritized collection tasks across your entire portfolio.